7 Brew 552 Island Ford Road

I want to share a positive experience about Maddye because she genuinely stands out in the best way. Every time I’ve interacted with her, she’s been kind, welcoming, and incredibly attentive. She brings a calm, positive energy that makes the whole space feel better the moment she’s there. She’s one of those people who naturally makes others feel seen and taken care of, and that’s not something you can teach—it’s just who she is. She’s consistently helpful, patient, and willing to go the extra step to make sure things are right. I’ve watched her handle busy moments with professionalism and grace, and she always seems focused on doing her job well while still treating people with respect and warmth. She genuinely cares about customers and building a friendly rapport with them, which makes a real difference in a place like this. Even my children look forward to seeing her and happily wave when she’s working. That kind of connection says a lot about the kind of person she is—approachable, kind, and someone who creates a positive environment for everyone around her. Honestly, we will sometimes choose to step out of lines or avoid certain customer experiences based on past interactions at this location with other baristas—but with Maddye, it’s the opposite. If she’s there, we actively choose her lane because we know we’re going to receive consistently excellent service and a genuinely positive interaction. That level of trust and comfort is rare, and she’s earned it. I’ve never experienced anything but professionalism and kindness from her, and it’s clear she takes pride in what she does. She’s truly one of those rare staff members who helps set the tone for a place in the best possible way. All 5 stars given are to represent Maddye, the heart of 7 Brew.

I’ve been coming to this 7 Brew location for a long time, and I wanted to recognize Maddye for the outstanding customer service she provides every single visit. What sets Maddye apart is that she genuinely engages with customers. She makes eye contact, smiles, asks how your day is going, recommends drinks when you’re looking to try something new, and makes you feel welcome from the moment you pull up. The positive attitude she brings never feels forced—it feels genuine. I’ve noticed that some employees, especially newer ones, can seem a little quiet, monotone, or less engaged with customers. That’s understandable because customer service takes time to develop. But Maddye consistently sets the standard for what excellent customer service should look like. She goes above and beyond every time. My kids know Maddye by name and are always excited when they see her working. That says a lot about the kind of impression she leaves on people. She’s one of the main reasons my family continues to visit this location. In my opinion, Maddye represents the spirit of 7 Brew better than anyone I’ve met here. Her energy, professionalism, friendliness, and dedication create the kind of experience that keeps customers coming back. Employees like her are incredibly valuable, and I hope her hard work and positive impact on customers are recognized and appreciated. Thank you, Maddye, for always making our day a little better.

Love the fizzes and the coffees! Great environment and service! Malachi never fails to make me smile!

Had a great experience and the drinks were great. Braiden was super nice and very helpful

Braiden was great and my coffee was better!

Great service. Braden was was quick!